Frequently Asked Questions

 
 

“The greatest gift is not being afraid to question.”

– Ruby Dee

So contact me with your question »

 

what is your view on team coaching?

That it’s a great way to enable people to create greater beneficial value for their stakeholders together, in a way that is sustainable and enjoyable. It’s not about making people feel good; it’s about enabling people to create the athmosphere they need to speak up, listen up and deliver to their team purpose.

what is your view on strategy?

Strategy is about making clear choices, and evaluating your decisions in light of these choices. That means you must understand what’s going on (mapping), what you have in terms of capacity and people, what your options are and how those options impact your purpose as an organisation and your people.

Can you work with difficult people?

I may be a difficult person myself, who’s to say? Now, I have worked very well with persons whom others dubbed ‘difficult’. All I can say is, often I can, sometimes I can’t, but it may also involve more people than just this one ‘difficult person’…

how long are your typical projects?

It depends - typically, they range from a few weeks to six months. The intensity varies, too, as I don’t need to be staffed full-time on every phase. There is a lot of flexibility in establishing the time plan, in service of what you’re trying to achieve.

How long does a coaching process last?

We decide that together at the start. Usually we meet at least six times, ideally ten sessions, for one hour each. But because of the insights you gain, each session works for much longer than that hour. And that’s the point!

do you work as a change manager?

Such a tricky question - because isn’t every good manager a change manager, by default? A lot of the work I do is often described as change management, so technically, I may answer ‘Yes’. But it won’t be enough to install me in an office, then send every difficult question my way - we need to team up in this. So perhaps I work more as a change management enabler, how does that sound?

is coaching nonsense?

I have been wondering this, myself. So far, I have experienced and delivered transformational coaching sessions - and those are the ones you should be looking for. But in essence, coaching is innately human.

do you work alone?

In most of my projects, I work either with a larger consulting firm, or with a co-coach.

can you fix my team?

That’s is a great question. In a few words: No. It’s not something that someone outside of a team can do. They need to want it, too, and work on it. But to do so without any guidance, is not going to bring the results you’re dreaming of. So yes, let’s take a look at what’s happening. I can bring clarity on what may be the cause of the issues you see. We’ll look at the timing and context, as well. And I can help you and the team become more aware of ways to change their behaviors. It will require everyone to do some work, though.

how to solve team conflicts?

I don’t know. That’s not something we can force from the outside. But what we can do, is create the context to make it possible. Starting with acknowledging that conflicts exist, instead of making a taboo out of them. Then, we’ll introduce your people to appropriate processes (call them techniques or tools) to start having a conversation about the conflict, in a way they may never have before. Plus, we’ll help the other team members work their way through it, too. Because you don’t want any remaining tension that hasn’t been addressed lingering. You would want the team to be able to focus on building the value they were put together for.

will you help me build my case to management?

Yes. Depending on the case you seek to make, I will help you to research what the situation is, and identify possibilities to address it. I’ll help you clarify the upsides and downsides of potential choices. However, sometimes, the case you seek to make may not be the most relevant or most impactful. So I will help you figure that out, too.

can we try this out, first?

I always work in a flexible, phased approach. It is in both your and my best interest to chart the territory, first, and understand what the real question is. So no big commitments until we’re both clear on what we want to work on.

do you have any pets?

Yes, two black&white cats: Scotch & Soda. We adopted these brothers from a local animal shelter, and they have managed to deal with the ruckus in our house pretty well.